Medellin has built up a big name becoming one of the most visited cities in the country for tourism and incredible food experiences. Going from claimed international restaurants featuring Italian, french, Argentinian, and more flavors, up to new urban experiences with fast food places. Grille has generated attention since it’s opening in 2016 for good food fanatics. Located in the zona rosa, just by la calle 10, it is a restaurant with a lot of potential clients due to its location. But all this advantages are brought down by the eating experience. With a combination of poor professionalism and unpreparedness, Grille Burgers leaves much to be desired.

Grille Burgers does a very good job having a good variation of beers and drinks. They have all type of teas, sodas, and both famous beers and local breeds. Sadly, the menu isn’t very extensive, once you step up in the ordering bar to take a glance in the options, you are limited out with two options of burgers. There is only a variation on the number of meats you want, the number of vegetables you want, and finally if either you want it with fries and soda or not. In Comparison to other burger eating restaurants, Grille is cataloged with a  poor looking menu. Burger places must have space for personalisation. Places like El Corral, allow the customer to choose from a menu that contains all types of burgers, going from Mexican burgers to a burger that even contains egg. Even Though, El Corral has a little of personalization when it comes to ordering fries, they allow their customer to choose standard french fries or the option to order fries covered with cheddar cheese and bacon on top. When restaurants open up their menus, the costumer is enhanced to visit the place more often in order to enjoy new tasting experiences.

Grille has a very good location, but they don’t really make a good use of it. The local is distributed incorrectly leaving a reduced space in between tables, which makes the capacity of the restaurant to be very small. This will not allow the customer to have an intimate experience, instead their eating experience will be polarized by all the people around. Furthermore they don’t have any tables outside, denying the costumer the magnificent urban experiences that characterizes the city of Medellin. Also, Inside tables don’t have a very good illumination, customers should be able to enjoy of the vivid moments of  tasting burger. In comparison to other restaurants, other restaurants have a higher number of capacity for more people to enjoy at the same time. This makes it more comfortable for customers since they don’t have to wait in line. On the other hand, multiple restaurants located in the calle 10 make good use of the outside spaces but Grille burgers completely forgets the outside space. Instead of using it to create decks as the famous restaurant, Romero, in which you can experience a more vivid but private ambient. Having an attracting ambiance is also a very important aspect, by making the customer enjoy the whole eating experience.

In general aspects, the classic cheese burger from Grille, looks good in the sense of quality. The burgers beef was very juicy and the cheese was well melted on top. The vegetables were fresh which made the burger good looking and most importantly, tasty. At times, when there is confusion in the kitchen it’s easy to have misleading errors on the preparation of the food, but Grille Burgers does a very good job having their orders well crafted. Compared to other great fast food restaurants such as In-N-Out burgers, you can see the impact ingredients have on taste. The taste of two meats backed up by various types of bacon, accompanied with three to four lettuce sheets and two to three tomato slices, definitely makes your eating experience unforgettable. Just like in Grille Burgers, the options available to make your burger are very well made and no matter what the order is or the changes you make, the spectacular flavor won’t change. Even Though, there are definitely multiple better tasting burgers than Grille Burgers, every aspect of the burger ends up defining the eating experience of the customer has in the restaurant.

When it comes to pay, once you are ready to leave, confusion surrounds the place. There are very few waiters, they’re paying attention to the the persons that still don’t have a table, other people are waiting to pay as well, and then there are some others that have already waited too long to pay so they pack all up in the register making a whole mess. Once again, the manage of space has to be re organized. Places like romero have a waiting zone which allows people to know the availability at all times. The other problem is that there is a very small amount of personnel, on the other hand, in Romero there are more than twenty waiters making it a very attentive service. Because of this when it’s time to order and pay there is always someone that will carry out your request in a faster way.  

At the end, when it comes to restaurants, you must decide a place in which you will have a combination of joy and elite taste in order to have a delightful experience. If you decide to go to Grille Burgers you will have a good tasting burger. Even if, the inexperienced crew, the delayed service, and the reduced space; will test your nerves.

Bibliography:

“Grillé Better Burgers, Medellín – Fotos, Número De Teléfono y Restaurante Opiniones.” TripAdvisor, www.tripadvisor.co/Restaurant_Review-g297478-d12565530-Reviews-Grille_Better_Burgers-Medellin_Antioquia_Department.html.